Thank you for choosing this website to purchase bedside lamp products. In order to ensure your shopping experience, we have formulated the following return and exchange policy.
Return and exchange period
After receiving the goods, you can apply for return or exchange within 30 days.
Situations where you can apply for returns or exchanges
The goods have quality problems or manufacturing defects;
The goods received do not match the order;
The goods are damaged during transportation;
Unused items that are eligible for return or exchange.
Returns and exchanges are not supported
The return and exchange period exceeds 30 days;
Damage caused by human factors;
Goods that have been used, modified or affected secondary sales;
The wrong style was selected due to personal reasons and the product has been used.
Return and exchange process
Submit a return or exchange application;
Review eligibility for returns and exchanges;
Return merchandise as required;
Refunds or exchanges are processed once the item is received and confirmed.
Refund instructions
After the return is approved, the refund will be returned to the original payment account within 3 working days.
Actual arrival time may vary depending on bank or payment institution processing procedures.
Order processing and shipping times
Orders will be processed the same day after successful payment;
Items are shipped from a U.S. warehouse;
It is expected to be delivered within 2 working days after shipment.
Clearance Sales Instructions
Due to long-term operating losses and business adjustments, we are conducting inventory clearance sales.
All items are in stock;
Stock quantity is limited and while supplies last;
Some products will no longer be restocked after they are sold out;
Clearance items still enjoy after-sales services within the scope of this policy.
Thank you for your support and trust, we will try our best to provide you with a smooth shopping experience.