Welcome to our Help Center. Below are answers to frequently asked questions.
Order processing
How long does it take to process an order?
All orders will be processed the same day after the order is placed and payment is completed.
When will it be shipped?
Orders will be shipped from the U.S. warehouse after the order is processed.
Shipping instructions
How long does shipping take?
It is expected to be delivered within 2 working days after shipment.
Can I track my order?
After the order is sent, you can check the logistics status through the order page.
Return policy
Can I apply for a return?
Products eligible for return can be returned within 30 days of receipt.
How long does it take for the refund to arrive?
After the return is approved, the refund will usually be returned to the original payment account within 3 working days.
Product issues
What should I do if the product is different from the picture?
Due to different display equipment and shooting environments, there may be slight differences in color and details. Please refer to the actual product.
What should I do if I receive damaged goods?
If the product is damaged during transportation or has quality problems, you can apply for after-sales processing according to the return policy.
Clearance instructions
Due to long-term operating losses and business adjustments, we are conducting inventory clearance sales.
All items are in stock;
Stock is limited and while supplies last;
Subsequent replenishment is no longer guaranteed;
Clearance offer valid only until stock lasts.
Thank you for your support and trust, and wish you a happy shopping!